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Health, Safety, Security and Environment (HSSE)

Safety is our top priority.

HSSE is a fundamental part of Tokheim’s business. Our management teams, at all levels, are directly involved in the development of HSSE objectives at an individual and organisational level. Tokheim uses a common set of rules, guidelines and reporting tools to help ensure a high level of professionalism and adherence to both local and global standards wherever we operate. We have a strict selection policy and training programmes for all our contractors. Our goal for ‘zero accidents’ aims to ensure a safer environment for our staff, our clients and their end-users.


We have won many awards from major oil companies across the globe for our commitment to ensuring a safer environment for our staff and our customers. Recent awards received by Tokheim’s Master Distributors and Service Partners (MDSP’s) include:

  • Safety Innovation from Shell in France
  • BP Europa SE Safety Award for outstanding safety performance in Germany
  • Tiger Performance Award, a Safety Trophy from ESSO in Benelux, Austria, France, Germany and Tunisia
  • Mobility Trophy from Informatique for the roll-out of PDAs to our maintenance technicians in France
  • Security award from BP for French construction services
  • Security Network Challenge Trophy (Trophée Challenge Sécurité Réseau) from Total in France
  • Award from the Ministry of Employment in Spain for achievements in the field of HSSE
  • Tokheim Iberica award from Repsol for Innovative Initiatives in the field of HSSE
HSSE Best-practice

Both Tokheim Manufacturing and Tokheim MDSP’s share common risks and hazards in fuel retailing. As such, our global and local HSSE teams work closely with each other to share best-practice, pro-active safety initiatives and ‘lessons learned’ from accidents, incidents and Near-Miss reports. All of this is vital to allow us to achieve our goal that everyone returns home safe every single day.

Zero Accidents. Zero Compromise.

Our safety culture is embedded across our Management, MDSP’s and Partners. Based on the strategic company goal of “Zero Accidents”, the Tokheim philosophy is that no accident is acceptable, and that investigation, root cause and learning’s from accidents are at the heart of positive change. Our HSSE community ensure this belief is used to understand and share important safety information.

Common Goals. Common Reporting.

Near-Miss reporting lies at the heart of Tokheim’s proactive approach to safety management, with employees submitting reports of near-misses and potential hazards. These reports are shared with our customers in order for them to take action to rectify defects on their own premises and are also reported internally for logging and analysis. Expanding the use and ability of our MSDP’s service database, Kimoce, has allowed Tokheim to ensure local reports can be accessed, downloaded and submitted to clients expeditiously. This allows for better trend analysis and prompts global action on common issues.

HSSE reporting


Occupational Health & Safety Management, OHSAS 18001:2007

Energy Management System, ISO 50001:2011

Environment Management, ISO 14001:2004