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Tokheim SmartFuel™

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Tokheim SmartFuel™ is an advanced vehicle identification solution (VIS) and automated refuelling system that incorporates fuel payment based on vehicle identification and is suitable for both retail and fleet environments. It has been designed for oil

companies, fleet operations, and petrol station owners to help overcome many of the limitations inherent in traditional fuel card technology, and reduces fraud, improves customer loyalty and helps boost profits.

How does it work?
  1. When the nozzle is inserted into the tank, all vehicle tag details are validated by the POS system. Vehicle data, odometer or engine running time (for industrial vehicles) and meter readings are transmitted to the Tokheim Fuel POS™  point-of-sale system during the authorisation process.
  2. Communication between the vehicle tag and the nozzle unit localises the transaction to that specific nozzle. When wireless communication between the vehicle and the nozzle is maintained, fuel may be dispensed. The system controls fuel type and eliminates cross-contamination and unauthorised fuelling.
  3. Once refuelling is complete, the nozzle can be returned to the dispenser unit. There is no need to complete any paperwork, because all of the refuelling details are automatically stored, either locally or remotely, depending on the preferences of the fuel site owner. Transaction slips may be requested from the attendant, if required.


Vehicle tag

The vehicle tag is a contactless microprocessor that is installed in the vehicle. It allows the Tokheim Fuel POS to identify the vehicle, and retrieve fuel type and payment information. Odometer/mileage readings are transmitted automatically by the vehicle tag to the site controller at the time of refuelling.

Nozzle RF Unit

The nozzle RF unit is a wireless device that slips over the nozzle and identifies the nozzle to the system. The robust system is easy to install and does not require any adaptations to the nozzle to be performed. Only when the correct fuel nozzle is inserted into the fuel tank inlet will the authorisation be approved and fuel dispensed into the vehicle.

Driver Tags (optional)

Dover Fueling Solutions’ hand-held driver tag – or ‘microprocessor-based Smart Card’ – can be presented by the fuel fleet driver at the pump for driver identification and can only be used in conjunction with the vehicle tag for improved security. The driver tag does not contain way of completing payment method of payment and is for driver identification only.

  • Reduce fraud
    Tokheim SmartFuel requires ‘the right amount of the right type of fuel in the right tank’; there is no possibility of filling up another vehicle or a portable fuel container.
  • Improve loyalty
    Tokheim SmartFuel helps create barriers of entry against your competitors when it becomes the preferred payment method for vehicle fleets.
  • Faster and more reliable data
    Refuelling information is transmitted electronically, allowing for enhanced data processing without human interference.
  • Accuracy of information
    The Tokheim SmartFuel systems allows for accurate reporting of vehicle usage and fuel consumption across fleets, which in turns helps you to manage your wetstock more effectively.
  • Easy installation
    The system is easy to install and connect to existing EPOS or fuel management systems across a network.
  • Local knowledge, global team
    Dover Fueling Solutions has an international support network that puts service first. We are there every step of the way to find effective solutions to complex retail challenges.
Tokheim SmartFuel explained