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Fairbanks awarded global wetstock management tender by Shell

Tokheim and Fairbanks to partner on three year contract


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Lancashire, UK, 3rd August 2012 – Fairbanks, a specialist in wetstock monitoring and management services, is proud to announce that it has been awarded a three-year wetstock management contract by Shell. Fairbanks will partner with Tokheim as part of the contract to deliver its services to more than 3,000 petrol stations, in 25 countries, across three continents. A combination of hardware and software applications will provide automatic, real-time data to a team of Fairbanks analysts. These experts will provide detailed statistical inventory reconciliation (SIR) analysis of wetstock data to Shell to help the company benefit from improved wetstock protection and reduce the potential for fuel loss incidents.

Steve Jones, Director of Fairbanks, says, “We are delighted that Shell has chosen Fairbanks as their preferred wetstock management provider. We feel we provide something truly unique and valuable to the marketplace; a suite of remote wetstock management services combined with a dedicated team of analysts that add value and insight to our client’s data. Shell employs a number of diverse systems across its global networks and Fairbanks is well equipped to provide a service that works to meet Shell’s current and future business development ambitions. This announcement regarding Shell comes on the back of other contracts secured with a number of major customers within the UK so we are all looking forward to delivering the solutions that will provide added value and benefit to our customers; now more than 8,000 sites across 34 countries.”

Shell’s Wetstock Manager for North West Europe, Peter Houlton said, “Shell identified a number of sites which would benefit from remote wet stock monitoring during a recent risk assessment. Fairbanks emerged as our provider of choice after a comprehensive tender process and comparative trial of service providers. Fairbanks offer Statistical Inventory Reconciliation Analysis (SIRA) and Real Time monitoring to a high standard. Fairbanks’ wetstock management service will be critical to helping manage our global petrol retail network using various data capture solutions and valuable reporting methods and we are looking forward to working with Fairbanks over the coming years.”

In 2010 Fairbanks joined forces with Tokheim, a global service stations solution provider, to help expand the business internationally. Baudouin de la Tour, Tokheim CEO, says, “We are very pleased with the success of the Fairbanks-Tokheim partnership in the worldwide Shell tender for wet stock monitoring. We aim to provide a range of products and services that provide genuine return on investment to our customers around the world. Shell’s award, after a detailed tender process, acknowledges the value and trust placed in our products, services and partnerships.”

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About Fairbanks

Established in 1996, Fairbanks is based in Lancashire, UK and employs over 90 people in their offices and an additional 20 field-based engineers. With a core group of thousands of independent UK customers as well as major clients such as Tesco, Morrisons and BP, Fairbanks has since grown to become a global specialist in providing monitoring and management services to the fuel retail industry. Today the company has licensees using the Fairbanks system to manage wetstock across Europe, Asia and Australia. More than 8,000 stations in 34 countries benefit from our solutions. For more information visit

About Tokheim

Tokheim Group S.A.S., based in Paris, France, is one of the world’s leading manufacturers and service providers of fuel dispensing and automation equipment. With operations in many countries around the globe, Tokheim offers customers a complete range of fuel dispensers and pumps, retail automation systems, payment terminals, media devices, replacement parts and upgrade kits, and a full range of support services, including maintenance, service station construction and project management.

About Shell

Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000 employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. For more information visit

For more information contact:

Gareth Jenkins, Business Accounts Manager
Email: Tel: +44 (0)1695 51775

David MacHale, Tokheim Group Marketing Communications Manager
Email: Mob: +44 (0)755 703 6752